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Innovation Lab Manager
Enterprise Infrastructure organization with responsibility for creating, managing, evolving the Innovation labs, and selecting appropriate technology products and services to support a leading global financial services firm.
In addition to tactical lab management duties, the Innovation Lab manager will also share accountability for delivering on the vision with peers from the business lines, other Enterprise Infrastructure divisions, and external 3rd parties.
The Innovation Lab Manager will provide guidance for the evolution of the Labs in support in support of institutional and retail business.
In this role, the Innovation Lab Manager must: quickly recognize the operational and technical challenges associated with lab evolution, and have a strong systems level understanding of the commercial offerings, tools and systems engineering practices required. To be successful the Innovation Lab Manager must be able to define the roadmap for maturity, and evaluation of projects through the lab, Manage consolidation and management of existing labs, as well as manage financial aspects of Innovation projects to ensure agile selection of innovation candidates.
The Innovation Lab manager is accountable to building a roadmap of current, migration strategy and future state in collaboration with the Head of infrastructure Innovation, that captures the technical requirements of business lines as well as data coming from industry, other domains within the CTO office, and capability of current infrastructure, that will allow the lab to effectively sieve innovation candidate architectures/products/vendor solutions
Visualize and implement a lab strategy by component, of current, migration plan, and future state including financial implications.
Responsible for creation of project management framework used to orchestrate innovation candidates being evaluated, and produce KPI’s on the performance of the assessment process
Manage the day to day of labs – consolidating and restructuring the labs to be built and run as a collaboration across Tech & Data to accelerate innovation, test proofs of concepts and be the gateway into firm for every new technology; the labs will include an “image” set of labs that are close approximation image of firm's production environment and “sandbox” labs for innovative out of the box ideas.
Oversee the lab project activities aligning to the CIOs & CTO’s office build metrics, success measures, processes, methodologies, guiding principles, governance and communication plans and be accountable to the Head of Infrastructure Innovation.
Primary point of contact, and the responsible party to ensuring that innovation candidates move smoothly through the lab, with a clear process of engaging lab services.
Management of resources utilizing the labs - in internal labs, external technical units, as well as vendors will be coordinated by the Innovation Lab Manager
Develop and maintain in depth understanding of firm Technologies and CTO office Enterprise Architecture road maps as well as what it means to the evolution of the Innovation Lab
The Innovation Lab Manager role requires a deep understanding of the domains of Core Computing, Personal Computing, Data, and Instrumentation, and how they would affect Lab Design
The Innovation Lab Manager should have vast experience in innovation, lab management, data center design and vendor relationships.
Financial Services Knowledge
The Innovation Lab Manager will need a working knowledge of the technical and functional needs of various lines of business within firm (or be able to quickly build one).
An up to date understanding of the capabilities the industry can offer the firm is critical to the role. This must include an understanding of the services offerings in addition to the technical offerings.
As many components of Innovation Lab Manager role will require collaboration across many organizations, the Innovation Lab Manager must have the appropriate leadership experience to collaborate with external, internal, and vendor resources.
Strong written and oral communication skills will be important for this role.
A proven ability to communicate and collaborate effectively with senior leadership of the bank and external clients is a pre-requisite for the role.
A degree level or higher in Engineering, Computer Science or equivalent technology domain
10+ years experience working with infrastructure technologies. Experience with application development will also be considered a benefit for the role.
5+years experience working in Financial Services with preference given to candidates with relevant experience in the primary industry verticals of firm